Shipping And Return Policy

Shipping Policy

Orders would need 2-3 days to process, Ground shipping typically takes between 5-10 business days to be processed and shipped. Please be sure to avoid any delays to make sure that the address you provide is correct. Weekends and Holidays are excluded from the processing and shipping times. You will receive an email with your tracking information when your order has been shipped.

Return Policy

Customer Care Hours
Monday-Friday from 9:00am-5:00pm
 
Welcome to the Crowne Royalty! Typically, all returns are EXCHANGES ONLY in the form of a Crowne Royalty eGift Card. However, due to COVID-19,currently, we cannot offer any returns or exchanges; NO EXCEPTIONS. We do not issue any refunds, Sorry for the inconvenience that this may cause. Crowne Royalty wants all customers to be satisfied with your piece(s), so please be sure to read the product’s description and choose the correct size,style, and color before purchasing. 

If you have any questions about this agreement, please contact us by email at info@crowneroyalty.com which is the preferred method of contact.